After 31 December 2026, the Legacy connection will stop collecting your invoices. The invoices already in Agicap remain, but no new ones will arrive until you migrate to A-Cube. In case you don’t have an additional space for Deleghe , contact the chat support to communicate it. We’re working on a solution for these cases.

On your Cassetto Fiscale connection, click Rinnovare l'autorizzazione : the Metodo di connessione menu shows the method. If in doubt, message us in the chat and we'll check for you.

No. The migration is done on the existing connection, via Rinnovare l'autorizzazione . Don't delete it: you would lose the link with your history.

Yes, Legacy remains selectable in the menu until the deadline, for example if you can't grant the delegation ( delega ) yet. Keep in mind, however, that it will stop working after 31 December 2026.

The delegation expires on 31 December of the fourth year after the year in which you grant it (e.g. a delegation granted in 2026 is valid until 31/12/2029). When it expires, simply renew the delegation on the portal: the Agicap connection doesn't need to be set up again.

The Agenzia delle Entrate allows a maximum of 2 intermediaries per company. You need to free up a slot (by revoking a delegation you no longer need) before you can delegate to A-Cube. If this isn't possible, let us know promptly.

Yes, if they have access to the Agenzia delle Entrate portal as the company . Remember, though, that the final confirmation is sent to the company PEC, which the accountant does not always have access to.

Yes, at any time from the Chi ho delegato screen on the portal. Revoking it stops invoice collection in Agicap.

Each company must grant its own delegation to A-Cube and have its own connection in Agicap, with its own tax code ( codice fiscale ). The PEC confirmation is sent to each company's mailbox.

For a new connection , the 3 months prior to its creation are retrieved (a longer history is possible on request, covering the current year and the entire previous year). For a migration , the history collected with Legacy stays in Agicap.

Every night, automatically. A document can take up to 72 hours to appear in the Cassetto Fiscale after going through SDI (a delay on the Agenzia delle Entrate side), plus one nightly collection.

SDI does not carry the payment status. Every document arrives open in Agicap and must be reconciled or closed in Agicap.

This is normal: during the 16 days in which the Public Administration can accept or reject it, only a simplified version exists, without payment data. The data is completed after acceptance.

The PEC confirmation was not completed, or the delegation was not actually granted.

What to do? Check Chi ho delegato on the portal, then look for the A-Cube email in the company PEC mailbox. Both cases can be fixed without setting up the connection again.

The tax code entered in Agicap is probably not the one of the company that granted the delegation, so the email went elsewhere.

What to do? On the connection, click Rinnovare l'autorizzazione and re-enter the correct tax code. There's no need to delete the connection, and the delegation remains valid.

A-Cube hasn't finished retrieving the first batch yet, or the documents are still within the Cassetto Fiscale's 72-hour delay.

What to do? Wait 30–60 minutes, then click Sincronizzare on the connection, or let the nightly collection run.

Its date is probably outside the connection's history window, or beyond the Cassetto Fiscale retention period (31 December of the year following receipt).

What to do? Check the date. If it falls within the window, contact us in the chat.

The delegation has been revoked or has expired (or, if you're still on Legacy, the credentials have expired).

What to do? Check the Stato delega in Chi ho delegato and renew it if it is no longer Attiva . If you're still on Legacy, take the opportunity to migrate to A-Cube (section 4).